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The Time I Was Fired
About a year into my fledgling career I was fired. I worked for an advertising network, a business that buys space on websites to bundle...
Sep 223 min read


You're in the <1% Club
Nvidia CEO Jensen Huang has 55 direct reports! With that many people to manage, and the world's third most valuable company to run, it...
Sep 222 min read


Systems vs Principles
Tom Brady is the most successful American Football quarterback in history. He's won 7 Super Bowl championships. Bill Belichick is one of...
Sep 222 min read


How to Avoid Norman Doors
If you’ve ever had a run-in with a badly designed swing door, where you’re not sure if you should be pushing or pulling - you’ve encountered a Norman Door.
Sep 192 min read


Why Coca-Cola Tastes Better at McDonald’s
My first job was as a cook in McDonald’s, and wow did my greasy teenage skin not react well to that environment. McDonald’s operate over...
Sep 192 min read


Pizza Express Balham
How incremental improvements have made the best restaurant for kids in the world
Sep 193 min read


Communications Tendencies
Communications Tendencies: The Secret to Becoming a Skilled Communicator
Sep 187 min read


The Customer is Not Always Right
What people ask for and what they need can be two very different things.
Sep 183 min read


The 7-35-55 Rule
Ever read an email and thought someone was acting terribly, only to talk to them later and find out you had read it all wrong?
The 7-35-55 rule explains why...
Sep 182 min read
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